GOOD Based on 84 reviews Tony Lopez2025-01-14Trustindex verifies that the original source of the review is Google. TransCity managed our two Maricopa rental properties for over 17 years. We sold the properties last year. We live out of state and were unable to personally keep an eye on our homes and screen prospective tenants. TransCity professionally took care of this for us. Through timely emails and phone calls their property managers and rental brokers assist owners with the rental process, property maintenance and tenant issues. They provided us a great service. Kristen Ellerbeck2025-01-10Trustindex verifies that the original source of the review is Google. EDIT to reply to company: 11 months later you respond to this review which shows your lack of care and communication. We never once retaliated or did anything. I just simply wrote a review to warn others to not use your company which is my first amendment right. You say only we had control of the payment portal when your company actually made us 3 portals and one we did not even have access to which we told you about and you said everything's fine which I already said in my initial review and it clearly wasn't fine because the bank accounts linked to that account we couldn't access were being charged so that was 100% on you, not us. You should get your facts straight before taking almost a year to respond and trying to act innocent to protect yourself. This is the absolute worst property management company. My husband and I have been perfect tenants for 3 years. Our identities were stolen and have had 75 grand worth of loans and credit cards taken out in our names so we closed our bank accounts and the first thing we did when we opened a new bank account was set up our rent payments. We've never once been late and always had automatic payments set up. When we reached out to this company they've been absolutely no help. They just told us everything's good. Your payment could take 7 days to come out. We reached out every day since the 2nd when we didn't see the payment come out. Now we've been hit with 2 NSF charges in the last 2 months and they said they're doing us a favor by not charging late fees and pressing charges. Absolute joke. If you're looking into renting through this company or are a property owner looking into this company please use someone else. Random Audit2024-05-30Trustindex verifies that the original source of the review is Google. These guys don't know any laws. After being reported to HUD, they continue to lie and send landlord into our house without 48 hr notice. Nothing is clean or fixed on move in. They will try to fee you everyway they can. Avoid these guys as much as possible.. They require tenants to fully disclose Emotional support animal which requires you sign a release of information for medical, prior to even being considered for a lease. On photo, you will see their owner admitting that they require medical docs through petscreening before even being considered for lease. This information is then sold to other property management companies and people to send you ads. Amber Myers2023-06-08Trustindex verifies that the original source of the review is Google. Transcity was the property management company for a house we were renting. During our time with them we ran into a few issues with the house and Transcity was quick to respond and address them. Everyone we talked to was always professional and personable. kadaniel vickers2022-09-29Trustindex verifies that the original source of the review is Google. This has got to be the worst company ever. We have lived in our townhouse for 5 months now. They would give us a pool key or gate key after we have asked them over and over. They were asked to come and put a coat over our bathtub also when we moved in, but they keep ignoring our requests. We are laying too much money here for to not get our requests resolved. Melinda Altman2022-08-21Trustindex verifies that the original source of the review is Google. Transcity has been our PM for over 11 years. They do a great job taking care of any issues that arise. Special shout-out to DJ, he is so personable and accommodating to my requests for updates and photos of any work done to our property (it is tough living 2400 miles from our AZ house). 👍👍 from me. 😎 james stewart2022-08-12Trustindex verifies that the original source of the review is Google. Transcity does an excellent job of vetting renters, taking care of the property, maintaining relationships and delivering great service. I am very satisfied with all they do! Jesse Shumaker2022-08-06Trustindex verifies that the original source of the review is Google. Great management company. I've been with them for 5 years and they turn units well, vet out tenants well, handle yur taxes, take care of any problems. Since I went with them I've almost forgot about my condo, because they handle everything top to bottom. Badger AZ2022-08-06Trustindex verifies that the original source of the review is Google. They've been good to my family for a few years now. I'm very satisfied with their services. DJ has always been friendly and quick to handle things.